What Lives Inside a Workspace
Your workspace contains all of the following:- Properties, the hotels, resorts, or destinations you are tracking
- Prompts, the search prompts you want to monitor across AI platforms
- Tracking results, a snapshot from each tracking run of how AI engines answered your prompts
- Share of Voice data, your brand’s visibility score over time
Complete Data Isolation
Each workspace is completely isolated. If you manage multiple brands or work with different clients, their data never crosses over. One workspace cannot see or access another workspace’s properties, prompts, or results. This means you can safely invite team members to a workspace without worrying about data from other workspaces being exposed.Setting Up Your Workspace
1
Create your workspace
From the dashboard, click Create Workspace and give it a name, typically your brand or hotel group name.
2
Add your properties
Add each hotel, resort, or destination you want to track. You will need the property name and website at a minimum.
3
Set up prompts
Define the search prompts that matter to your business, things travelers actually ask AI platforms. You can type them in manually or import a list via CSV.
4
Run tracking
Once your properties and prompts are in place, start a tracking run. Tracking is not automatic: each plan includes an allowance of tracking runs per billing month, shown on the pricing page, and you decide when to spend them. Each run sends your prompts to the AI platforms and records whether your brand appears in the results.